Returns

Returns & Refunds

Your satisfaction is our top priority. If for any reason you are not completely happy with your purchase, we are here to help.

Last updated: 11 September 2026

48-hour return window

Eligible items can be returned within 48 hours of delivery. Return requests made after 48 hours cannot be accepted.

Eligibility for return

To be eligible, a return must meet all of the following conditions:

Unused, unwashed, and in its original condition
In the original packaging with all tags, labels, and accessories intact
Accompanied by the original invoice or proof of purchase
Not classified as a non-returnable item (see below)

Non-returnable items

Personalised or customised products
Items bought during clearance or final-sale promotions
Items that have been used, washed, or damaged by the customer

Received an open or tampered parcel?

If the outer packaging is open, torn, or tampered with, please do not accept the delivery. Once a tampered parcel is accepted from the courier, we cannot take responsibility for damages, missing items, or incorrect shipments.

How to start a return

Within 48 hours of delivery:

Message us on WhatsApp at +91 99845 81310
Include your order number and clear photos or a video of the item
Our team will guide you with the next steps

Can I exchange a product?

We don't offer direct exchanges. Return the original item for a refund and place a new order — this is the fastest way to get the toy you want.

Changed your mind?

Returns are not accepted for change of mind, or if you dislike the look, size, or feel of a toy after delivery. Every item is carefully described on our website with photos and details — please review them before ordering.

When will I receive my refund?

Once your return is approved and the product is collected, it goes back to our warehouse for a quality check. Upon approval, a full refund is initiated to your original payment method. Refunds typically reflect within 7–14 business days, depending on your bank or payment provider.

Need to return something?

Send us your order number and we'll guide you through it.

Start a Return Continue Shopping

Email: mamagiftcorner@gmail.com (replies within 24 hours, Mon–Sat)
WhatsApp: +91 99845 81310 · Mon - Sat: 10:00 AM - 8:00 PM

Delivery questions? Read our Shipping & Delivery policy

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